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Epic’s “no questions asked” refund policy requires players to “verify ownership of the account”

Gamingtodaynews1b - Epic's "no questions asked" refund policy requires players to "verify ownership of the account"


Text of the automatic response from the tweet:

"Thank you for contacting Epic Games Player Support! This is an automated response to your selected issue. We'll be happy to assist you with your refund request. Before we can do that, we first need some more information to verify you own the account. We need you to please provide the following information:

  • Your public IP address(es) (IPv4), which you carn find by searching "What is my IP address" in your internet browser, if you use multiple devices, please include all IP addresses .

  • Date when you created your Epic Games account .

  • An invoice ID for any Epic Games purchase you made on the account (the Invoice ID begins with an "A," followed by 8 digits, example: A12345678) .

  • Locations (city, state/province) where you made purchases on the account

  • Original display name for the account

  • Last 4 digits of the first payment card used on the account

  • Date of your last login

  • Names of any PlayStation, Switch, Twitch, or Xbox accounts connected to your Epic Games account and the dates when they were connected .

We're serious about player security, so if we're unable to verify you own the account, we won't be able to make any changes"

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