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[PSA] HyperX Cloud II USB works with PS4 via firmware update, but update looks like a downgrade of firmware

Gamingtodaynews1e - [PSA] HyperX Cloud II USB works with PS4 via firmware update, but update looks like a downgrade of firmware
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Hi, I've just been looking into this online, I'm sure it's old news to most but might be handy for anyone getting them for Christmas. I bought a Cloud II a month ago, and was hoping to get 7.1 but no dice, then googling a bit turned up the below.

The Cloud II can (kind of) do surround sound 7.1 on PS4, via the USB cable, it's a firmware update that actually requests you downgrade to what looks like a previous version to allow the USB to work effectively. At the very least, it allows you to control the voice/FX volume etc via the soundcard on the cable, rather than using the XMB. Also it seems to attempt 7.1 on the headset as per the conversation below.


<–>HyperX-Felinni 3 points 1 year ago

Ohhhh 7.1 works #trust… The audio is processed on the USB dongle, not the PS4. Basically taking two channels and re-mixing the audio


<–>dagmd 1 point 1 year ago

So it’s not 7.1 Audio converted to 2.0 HRTF but it is 2.0 upscale to 7.1? This probably can’t work very well.


The firmware version I had on my headset was version 0030, the version on the website is 0010.

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https://www.hyperxgaming.com/en/support/technical/downloads/87032

It's not well explained on the page for it on their website, it's buried in "Other questions", in a FAQ:

The firmware version available for download is a special firmware version only to make the USB dongle work with PS4. The production firmware versions are separate for this and do not allow for PS4 compatibility. FAQ: KHX-030118-HDST-18

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