Update – 1:00 p.m. ET, May 27:
We've now finished releasing today's hotfix across all of our servers and we've begun re-enabling Fasnacht Parade in-game.
Please note: Fasnacht decorations should now be appearing in Helvetia, and the first run of the Fasnacht Parade event will begin about an hour from now, at 2 p.m. ET.
Thank you for your patience, and we hope you have a blast during Fasnacht until the event comes to an end on June 9.
As a further update on this: Fasnacht is not currently available for play at this time. However, we are actively working behind-the-scenes and will let you know just as soon as our hotfix is live in-game. Stay tuned for more details and thanks for your continued patience!
We’d like to share an update with you on the status of Fasnacht Parade, and what we’re doing to get the event back up and running.
Shortly after we enabled Fasnacht Parade yesterday, we began receiving reports that critters were not spawning correctly during certain objectives, which would cause the event to fail. We’ve implemented a fix for this issue internally, and we are actively testing the event right now to ensure critters are spawning normally. Once we’ve verified Fasnacht is working correctly, we plan to re-enable it as soon as possible, and we are currently targeting 10:00 a.m. ET tomorrow, May 27.
Additionally, we know that this has caused frustration for many of you in the community, and we want to make it right. We’re going to extend Fasnacht until Tuesday, June 9, so that you have two weeks to take part and earn rewards. Additionally, we’re planning to add a bundle of items to the Atomic Shop that you will be able to claim for free, starting next Tuesday. We’ll have more details to share on the bundle’s contents later this week.
We did receive reports of a similar issue from play testers in the Private Test Server (PTS). We'd like to thank those play testers for their diligence and for initially bringing this to our attention. We investigated internally, but could not reproduce it. As a result, we believed this was an unrelated issue when we decided to move forward with the event.
- We have a fix for the issue that caused us to delay Fasnacht Parade. We plan to release it and re-enable the event around 10:00 a.m. ET tomorrow, May 27.
- Once the event is available again, we will extend the end-date to Tuesday, June 9.
- Keep an eye out for a free bundle of goodies that you can claim starting on Tuesday, June 2.
Thank you very much, and we apologize for allowing this issue to “rain on everyone’s parade,” so to speak. We appreciate your understanding and we hope that the above plan will help all of you have a blast once Fasnacht is re-enabled.
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