Ever since my CE arrived, a piece that held together the headband within the helmet was missing. There were two pieces just rolling around in the helmet and when I looked at my brother's helmet to see how to fix it, I could see I was missing a piece. So I emailed Bethesda Support that night with the issue and with photos of the pieces. It was late Friday evening, so I wasn't expecting a response until the next Monday. Cut to two weeks later and I still had not received an email. So I emailed the support again, this time on a Wednesday, and made it clear that while I was a little frustrated that it had been some time since they said they would get back with me, I still had some patience with them.
And then the canvas bag thing happened and got big. I'm done being patient. I want my $200 helmet fixed. How hard is it to ship me a replacement part? I emailed them again today letting them know I am fed up with how they've treated my one small request. Also, know that outside of an automated email telling me that they will respond within 48 hours, I still haven't gotten a response from them.
TL;DR Bethesda hasn't responded to my emails asking for a small part to fix my helmet.
© Post "I’ve emailed Bethesda Support four times without a response" for game Fallout.
Top-10 Best Video Games of 2018 So Far
2018 has been a stellar year for video game fans, and there's still more to come. The list for the Best Games of So Far!
Top-10 Most Anticipated Video Games of 2019
With 2018 bringing such incredible titles to gaming, it's no wonder everyone's already looking forward to 2019's offerings. All the best new games slated for a 2019 release, fans all over the world want to dive into these anticipated games!