Heroes of the Storm

Blizzard please fix your routing

HeroesoftheStorm 10 - Blizzard please fix your routing
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Edit: my ISP needs to fix my routing.

"Greetings, Rusty!

Thank you for your patience! Sorry about the wait, our office equipment is goblin made so explosions do happen!

The ip you mentioned, 137.221.83.86, is a US one. I was wondering why you'd think it's Dutch, so I checked some of the ip checkers that come up in Google and some indeed say it's Dutch. If you try some of the others they'll tell you it's a US one, though. And they're correct. So that's not the problem here. What is a problem is that all the data stops before it gets to you. These searches go from Blizzard's servers to your location and you'll notice they all stop before they're at your location (68.228.152.9 doesn't appear in the list). Though you'll notice that the signal is inside Cox's network already. It's just that last bit that's not working correctly. So if you've done the basic troubleshooting steps at https://eu.battle.net/support/en/article/99037 and those didn't fix it, then you might want to contact your provider about this. They should be able to make that last part of the route work as well. I hope that helps! 🙂

Regards,

GM Xyresyk, The one with the slightly singed hair, Blizzard Europe"

Original Post:

Running blizzard's own tool reveals they are routing my traffic to the Netherlands even though I am east coast US and the issue lies with that Netherlands IP which they own. Just FYI for anyone else struggling to play and wondering why.

https://us-looking-glass.battle.net/

Загрузка...

TRACEROUTE: traceroute to 68.228.152.9 (68.228.152.9), 15 hops max, 60 byte packets 1 Blizzard Blizzard 0.253 ms 0.263 ms 0.266 ms 2 24.105.18.2 (24.105.18.2) 0.613 ms 0.700 ms 1.155 ms 3 137.221.105.14 (137.221.105.14) 0.861 ms 0.872 ms 0.863 ms 4 137.221.66.22 (137.221.66.22) 0.372 ms 0.388 ms 0.441 ms 5 137.221.83.86 (137.221.83.86) 941.955 ms 1134.738 ms 1134.865 ms 6 * * * 7 137.221.68.32 (137.221.68.32) 6.036 ms 6.049 ms 6.287 ms 8 langbbrj02-ae1.301.r2.la.cox.net (68.105.30.129) 5.429 ms 5.569 ms 5.559 ms 9 provdsrj02-ae0.0.rd.ri.cox.net (68.1.0.49) 67.620 ms 67.666 ms 67.680 ms 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * *

22/01/2021 15:16:44 UTC

PING: PING 68.228.152.9 (68.228.152.9) 56(84) bytes of data.

— 68.228.152.9 ping statistics — 4 packets transmitted, 0 received, 100% packet loss, time 2998ms

22/01/2021 15:16:44 UTC

MTR: Start: Fri Jan 22 15:16:44 2021 Blizzard 1.|– Blizzard 0.0% 10 0.7 0.6 0.3 1.0 0.0 2.|– 24.105.18.2 0.0% 10 0.5 0.7 0.5 2.1 0.3 3.|– 137.221.105.14 0.0% 10 0.8 0.8 0.7 1.0 0.0 4.|– 137.221.66.22 0.0% 10 1.2 2.9 0.5 21.6 6.6 5.|– 137.221.83.86 0.0% 10 1375. 696.7 8.5 1375. 475.4 6.|– 137.221.65.68 90.0% 10 13865 13865 13865 13865 0.0 7.|– 137.221.68.32 0.0% 10 35.4 12.9 5.9 42.6 13.9 8.|– langbbrj02-ae1.301.r2.la.cox.net 0.0% 10 7.3 7.6 5.4 19.7 4.4 9.|– provdsrj02-ae0.0.rd.ri.cox.net 0.0% 10 80.2 69.4 67.5 80.2 3.9 10.|– ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

22/01/2021 15:16:44 UTC

Source: Original link


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