Heroes of the Storm

Huge lag spikes at the 6-8 minute mark

HeroesoftheStorm 9 - Huge lag spikes at the 6-8 minute mark

As the title states, I'm experiencing huge lag spikes usually at the 6-8 minute mark every game. Sometimes this lag persists further into the game, but it usually only happens during those 2 minutes. Furthermore, I also quite often experience smaller lag spikes every few seconds for just a few frames. I have no clue why this happens – my computer should be more than good enough to run this game with the average in-game settings. Also, this kind of lag is NOT ping-lag – it is the kind of lag where my screen kind of freezes (so not the common ping-lag, where everything will keep running but will have to load all the actions up to the current state). I have been experiencing this for quite some time now, and I can't find a fix for it.

I have tried fixing the issue by doing the following (I probably missed a few):

-Updating my driver

-Lowering ingame settings

-Restarting my computer

-Setting the game to run through DX9 instead of the preset DX11 (saw a post on this a while back, but it didn't work for me).

-Reinstalling the game

-Restarting internet

(I know quite a few of these are very common things to check, but I'd rather list them here so people won't suggest these fixes).

I also created a ticket on this subject, where an employee suggested I did a WinMTR scan, which I proceeded to do and upload as a comment to the ticket, but I haven't gotten an answer in over 2 weeks, so I'm guessing that has just been ignored. Let me know if you can use this information for anything – I'll gladly PM it if somebody can use it to help me out!

Any recommendations as to how I could fix this problem will be greatly appreciated. I've had this problem for quite some time and it really affects my gameplay.

Read:  Suggestions for new talents (and improvements to already existing ones)

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