It's happened in many games before and it'll happen again. When communicating more with the playerbase is more punishing for the devs than rewarding, especially when honest answers like "we don't have a concrete solution for that yet" or "we don't know when we can implement this" are criticized, the best strategy for a developer becomes radio silence.
Games with lots of active communication with devs for a long time are games like Blizzard games, or Path of Exile where the community fosters an active culture of discussion that takes civil discussion and backing up claims with footage and/or numbers as top priorities.
In the past week or more, I constantly see players argue against the need to provide real numbers and evidence. Many people here use the argument that if many people are saying it in comments, then it must be an accurate gauge of the issue.
This is ostensively false, and the kind of feedback that is the least useful for devs.
It is a common conundrum where the voices chiming in do not proportionately represent how many people are actually affected by a problem. This point is made time and time again for many games and communities, and is a general truth for any kind of business feedback, but unhappy or frustrated people are far more likely to speak up than satisfied people.
Vermintide is an adrenaline-pumping game where success can be rarer than defeat, which makes more higher highs and lower lows. Many people in this subreddit, freshly frustrated, might come onto this subreddit to demand a change that in a more objective, holistic sense might not deserve more priority over other issues. Others might have their viewpoints distorted by what they perceive to be popular, and thereby interpret to be fact.
It is also a general truth that anecdotal testimony, and simple recollection are unreliable witnesses.
Even if what you experienced is true, if you refuse or cannot provide evidence, then the value of your feedback is severely hampered and there's no effective way for Fatshark to discern your feedback with the other comments that may be exaggerating, inaccurate or false.
Something needs to change in the attitude of this subreddit, or else soon you'll see developer communication slow to drip feeds and soulless PR.
© Post "If you decide toxicity and rejection of a productive discussion is the way to communicate with the devs, they will stop communicating with you." for game Warhammer: Vermintide.
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